Your files
Where your video goes.
You are about to upload a recording, maybe of other people. Here is what happens to it, in plain words. The legal wording is in the privacy policy.
Where it is stored
On our server in Nuremberg, Germany. Projects are visible only to the account that made them and to our administrators. Connections use HTTPS.
Who processes parts of it
To make a dub, parts of your project go to the providers below. Each gets only what its part needs.
| Provider | What it receives |
|---|---|
| OpenAI (United States) | The audio of your video, for transcription. The script text, for translation and, with an OpenAI voice, for the voice. |
| Google (United States) | The script text, to translate it and to create the voice. Also sign-in through Firebase. |
| Stripe (Ireland and United States) | Payment details when you buy minutes. We never see your card number. |
| Brevo (France) | Your email address, to send the emails that belong to the service. |
| Cloudflare (United States) | DNS for dublio.org, and a bot check when you create an account. |
We use the providers’ business API services, not their consumer apps. Each provider’s own terms say whether it keeps API data and for how long. We do not sell your data, use it for advertising, or profile you.
Whether it is used to train anything
We do not use your videos to train our own models and we do not publish them.
How long it stays
Projects are deleted automatically 14 days after you last used them, or 30 days if you have bought minutes. Your account stays until you delete it. Payment records and the minutes ledger are kept seven years because Dutch tax law requires it.
How to delete it
In the app, open a project to delete it, or open Account and choose Delete my account and data. Steps, including for people who signed in with Facebook or Google, are on Delete your data. If you cannot sign in, write to cubex@cubex.nl from the address of your account.
Videos with other people in them
If your video contains other people’s voices, you need the right to process it. When you dub it, you confirm that. If you publish the result, say the voice is synthetic where the law or the platform requires it.
The mark on free videos
Videos made with free minutes carry a small “Dubbed with Dublio” mark. Buying any pack removes it from new exports and from old projects after a free re-export.
Who to ask
Write to cubex@cubex.nl. Dublio is a service of Cubex Nederland, Mandelapad 1, 1314 CG Almere, the Netherlands. Read the privacy policy and the terms for the full text.